Shipping & Returns

 We choose a shipping method DHL EMS order in which they can track the shipping status.

After receipt of payment we will dispatch your goods within 12 to 48 hours. We will then send you the Absendungsnachrichten with delivery number and search link so you can track it.
 The delivery time takes 7 to 12 days.
 If you can not find the shipping status, probably the shipping company has not updated the Absendungsnachrichten or there are too many people online moment. Please be patient and try again later.
 Weiser takes the normal delivery time is one week. But if at the shipping company something extraordinary happens, like bad weather or something you can not avoid, so the delivery time of your goods take longer than a week, it is understandable. We will track the shipping status of your goods in time.

When you receive the goods, please send us an email.
 If you have any question during delivery, please contact us, we will be happy to help you.